PRIVACY POLICY

This privacy policy applies to all personal data that we collect and use when you visit or use our website, place an order, or contact us or communicate with us through email, phone or social media. "Personal data" refers to any information that can be used to identify you, as further described below.

Who We Are

We are Morbid Mortimer UG (haftungsbeschraenkt), trading as Dormno, a home decor and furniture retailer based in Germany. Morbid Mortimer UG (haftungsbeschraenkt) is responsible for the processing of your personal data in accordance with the General Data Protection Regulation (GDPR).

Company details:

Morbid Mortimer UG (haftungsbeschraenkt)

Registered with the Amtsgericht Frankfurt am Main, HRB 141344

Weilbrunnstrasse 21, 60435 Frankfurt am Main, Germany

Managing Director: Marko Cuzic

Email: info@dormno.com

Personal Data We Collect

We may collect the following categories of personal data:

Contact details: name, address, phone number, email address

Account and technical data: login details, IP address, browser type, device identifiers, geographic location, pages visited, session duration

Purchase information: products ordered, order history, delivery address, payment method and status

Communication data: messages sent to us by email or through customer service

Marketing preferences: your consent and preferences regarding updates and promotions

Cookies and tracking technologies: see our Cookie Policy for further information

Purpose and Legal Basis for Processing

Fulfilling orders, processing payments and providing support is carried out on the basis of contract performance (Article 6(1)(b) GDPR).

Sending marketing communications is carried out on the basis of consent (Article 6(1)(a) GDPR).

Website analysis and service improvement is carried out on the basis of legitimate interest (Article 6(1)(f) GDPR).

Fraud prevention and security monitoring is carried out on the basis of legitimate interest (Article 6(1)(f) GDPR).

Compliance with legal and tax obligations is carried out on the basis of legal obligation (Article 6(1)(c) GDPR).

Legitimate interests include improving your customer experience, keeping our services secure and understanding website performance. We have carefully weighed these interests against your privacy rights.

Marketing Communications

You will only receive marketing communications if you have given your explicit consent. You can unsubscribe at any time by clicking the link in the email or by contacting us directly.

Our website uses cookies and similar technologies to provide functionality, analyze traffic and personalize content. Non essential cookies, such as analytics and advertising cookies, are only used after you have given your consent through our cookie banner. You can manage your cookie preferences at any time through your browser settings.

How We Share Your Data

We do not sell your personal data. We may share it with trusted third parties, including:

Service providers, such as hosting, analytics, email delivery and customer service tools

Payment and logistics partners, to process orders and deliver products

Marketing partners, but only with your consent

Authorities, where required by law

All third parties operate under data processing agreements to ensure that data handling complies with the GDPR.

International Data Transfers

Some of our service providers may be located outside the European Economic Area. In such cases, we ensure that your data is protected by implementing standard contractual clauses approved by the European Commission, or by working with partners certified under appropriate data protection frameworks.

Data Security

We take appropriate technical and organizational measures to protect your data, including:

SSL encryption

Access controls and authentication

Regular audits and vulnerability assessments

Secure data storage practices

Data Retention

We retain your personal data only as long as necessary for the purposes described above or to comply with legal obligations:

Order and account information: 10 years, in accordance with German tax and commercial law

Marketing consent: until you unsubscribe or withdraw your consent

Customer service interactions: up to 2 years after the last contact

Analytics and cookies: as defined in our Cookie Policy

Your Rights Under the GDPR

You have the following rights regarding your personal data:

Right of access, to review your personal data

Right to rectification, to correct inaccurate or incomplete data

Right to erasure, to request deletion of your data

Right to restrict processing, to limit how we use your data

Right to data portability, to receive your data in a usable format

Right to object, to processing based on legitimate interest or for marketing purposes

Right to withdraw consent, at any time for marketing or optional data collection

To exercise your rights, you can contact us at info@dormno.com

You also have the right to lodge a complaint with your local data protection authority. For Germany, this is the data protection authority responsible for the state of Hesse.

Changes to This Policy

We may update this privacy policy from time to time. Any material changes will be communicated through our website. Please check this page periodically for updates.

Last updated: September 2026